Returns and Refunds

At Spire Restro, we are committed to ensuring your satisfaction. If you experience any issues with your order, please review our returns and refunds policy below.

Returns Policy

We accept returns under the following conditions:

• Wrong Item Received: If you receive an item that is not what you ordered, please contact us within 1 hour of delivery for a replacement or refund.
• Item Quality Issues: If you encounter any quality issues with your order, please notify us within 1 hour. We will review your case and offer a suitable resolution.
• Order Errors: If there is an error with your order that was caused by us, such as missing items, we will either provide a refund or send the missing items at no additional charge.

How to Request a Return

To request a return or report an issue with your order, please follow these steps:

1. Contact Us: Reach out to our customer support team via [Phone Number] or support@spirerestro.com. Provide your order number and details about the issue.
2. Provide Evidence: If applicable, include photos of the item and any relevant packaging to assist with our review.
3. Follow Instructions: Our team will guide you through the return process and provide instructions for returning the item if necessary.

Refunds Policy

Refunds are processed under the following conditions:

• Eligible Returns: Refunds will be issued for eligible returns within 4 business days of receiving the returned item or reviewing your issue.
• Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow 5 business days for the refund to reflect in your account.
• Non-Refundable Items: Certain items may be non-refundable due to their nature. Please refer to our Non-Refundable Items Policy for more details.

Contact Us

If you have any questions about our returns and refunds policy or need assistance with your order, please contact our customer support team. We are here to help you.

• Customer Support Phone: [Phone Number]
• Customer Support Email: support@spirehubs.com

Thank you for choosing Spire Restro. We appreciate your business and are dedicated to ensuring your satisfaction.