Delivery Terms
At Spire Restro, we strive to provide you with a seamless and enjoyable dining experience. Our delivery service is designed to ensure your order reaches you promptly and in perfect condition. Please review our delivery terms below for more information.
Delivery Areas
- Service Area: We currently deliver in some specific locations. Don't worry! If you are outside these areas, please contact us to inquire about possible delivery options and we will work to provide you with the best service.
- Delivery Radius: We deliver within a 10-mile radius from our restaurant. Orders placed outside this radius may not be eligible for delivery.
Delivery Times
- Hours of Operation: Our delivery service is available 24*7 or as per the availability of the restaurant.
- Estimated Delivery Time: Typically, your order will be delivered within 45 minutes from the time of placement. This may vary based on order volume, traffic conditions, or according to restaurant delivery policy.
- Order Cutoff: To ensure timely delivery, please place your order at least 1 hour before the end of our delivery hours or the restaurant's closing time.
Delivery Fees
- Standard Delivery Fee: A standard delivery fee of $15 applies to all orders.
- Minimum Order Amount: A minimum order amount of $120 is required for delivery.
- Promotions: Occasionally, we may offer promotional delivery discounts or free delivery. Check our Promotions Pagefor current offers.
Delivery Process
- Order Confirmation: Once your order is placed, you will receive a confirmation email or SMS with an estimated delivery time.
- Delivery Tracking: You can track your delivery status in real-time via our website or using the mobile app.
- Contact Information: If you need to make changes to your delivery or have any questions, please contact us at [Phone Number] or [Email Address].
Delivery Policies
- Address Accuracy: Please ensure that your delivery address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses.
- Delivery Attempts: If our driver is unable to deliver your order due to an incorrect address or lack of access, a redelivery fee may apply.
- Contactless Delivery: For your safety, we offer contactless delivery options. Please specify any delivery instructions during checkout if you prefer this option.
Customer Support
If you experience any issues with your delivery or have questions about our delivery terms, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.
- Customer Support Phone: [Phone Number]
- Customer Support Email: support@spirerestro.com
Thank you for choosing Spire Restro. We look forward to serving you!